As Chairman, I set out the following quality policy for the Adventist Medical Association Foundation, in pursuit of care that answers our patients' expectations and trust.
Guided by our philosophy, to make man whole through Christ's love, serving each person, we commit to the following.
- Provide sincere, high-quality care.
- Attend to prevention as well as treatment.
- Respond to the needs of mind and spirit, not the body alone.
- Respect patients' rights.
- Respond to the needs of this community.
- Value staff members' satisfaction in their work.
To achieve this policy, every department sets quality objectives aligned with it, and all staff are asked to keep improving the effectiveness of our quality management system through regular internal and external review. We measure and analyse patient satisfaction, meet regulatory and legal requirements in healthcare, and allocate resources appropriately toward this policy. Final responsibility for the quality management system rests with the Chairman.
Adventist Medical Association Foundation, Toshihiro Nishino, Chairman
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